Player Wellbeing
At okbet bet, we believe that entertainment should always stay fun, safe, and within your control. This page outlines the tools, guidelines, and support resources available to every Filipino player on our platform. Whether you want to set spending limits, take a break, or simply learn more about healthy gaming habits, everything you need is right here.
okbet bet provides practical account tools so Filipino players can manage their gaming activity at any time, directly from their account settings.
You can set a daily, weekly, or monthly deposit limit on your okbet bet account to keep your spending within a budget you are comfortable with. Once a limit is set, it takes effect immediately and cannot be increased until a mandatory cooling-off period has passed. This ensures that any decision to raise your limit is made with a clear head, not in the heat of the moment. Lowering your limit, on the other hand, takes effect right away. Contact our support team to activate or adjust your deposit limit at any time.
Setting a session time limit lets you decide in advance how long you want to spend on the platform in a single sitting. When your chosen time is up, you will receive a notification and the option to log out. This tool is especially useful for players who find it easy to lose track of time while enjoying sports betting or slot games. Regular breaks help you stay refreshed and make clearer decisions. You can set or update your session limit through your account settings or by reaching out to support.
A cooling-off period is a short-term break from the platform, typically ranging from one day to several weeks. During this time your account remains open but you will not be able to place bets or make deposits. This option is ideal if you feel you need a brief pause to reassess your gaming habits without committing to a full self-exclusion. At the end of the cooling-off period your account access is automatically restored. You can request a cooling-off period at any time by contacting our support team.
Self-exclusion is a longer-term option for players who feel they need a more serious break from online gaming. You can request self-exclusion for a minimum period of six months, during which your account will be suspended and you will not be able to register a new account on the platform. We take self-exclusion requests seriously and process them promptly. If you are struggling with your gaming behaviour, self-exclusion is a strong and supported step in the right direction. Please contact our support team to initiate the process.
You can request a full activity statement showing your betting history, deposits, withdrawals, and net gaming balance over any period. Reviewing your activity regularly is one of the most effective ways to stay aware of your gaming patterns and spot any changes in behaviour early. Statements are available in a clear, easy-to-read format and can be requested through our support team. We encourage all Filipino players to check their activity at least once a month. Awareness is the first step toward responsible play.
Keeping your account secure is part of responsible gaming. We recommend enabling two-factor authentication, using a strong unique password, and never sharing your login credentials with anyone else. If you suspect someone else has access to your account, contact support immediately so we can lock it and investigate. You should also ensure that minors in your household cannot access your device or account. Protecting your account protects your finances and your peace of mind.
Problem gambling can affect anyone. Knowing the warning signs early makes it much easier to take action before things escalate.
If you or someone you know is experiencing difficulties related to gambling, help is available in the Philippines. The National Council on Disability Affairs and various mental health organisations across the country offer confidential counselling and support services. You do not need to be in crisis to reach out — speaking to someone early can make a significant difference. Our support team at okbet bet can also point you toward appropriate local resources and help you activate any of the account tools described on this page. Remember, asking for help is a sign of strength, not weakness, and you are never alone in this.
Our support team is available to help you activate any responsible gaming tool, answer questions about your account, or connect you with the right resources. You can also visit our FAQ page for quick answers.